Luis Rubalcaba
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View article: Understanding Imbalanced Transmission from R&D Inputs into Innovation Outputs and Impacts: Evidence from Kazakhstan
Understanding Imbalanced Transmission from R&D Inputs into Innovation Outputs and Impacts: Evidence from Kazakhstan Open
Innovation ecosystems use R&D inputs to generate innovation outputs first and innovation impacts later. But some countries show a relatively low transmission, such as in the case of Kazakhstan, the largest economy in Central Asia. This art…
View article: Lost-in-Translation: A Scientometric Method for Identifying the Drivers and the Dynamics of Service Innovations with an Application to Public Library Services
Lost-in-Translation: A Scientometric Method for Identifying the Drivers and the Dynamics of Service Innovations with an Application to Public Library Services Open
View article: Factors Affecting Interactive and Non-Interactive User Involvement in Public Sector Innovation Activities: Empirical Analysis of a European Survey
Factors Affecting Interactive and Non-Interactive User Involvement in Public Sector Innovation Activities: Empirical Analysis of a European Survey Open
View article: Measuring the Connection Between Open Innovation, Dynamic Capabilities, and LinkedIn in Tech-Based Companies
Measuring the Connection Between Open Innovation, Dynamic Capabilities, and LinkedIn in Tech-Based Companies Open
Organizations face challenges in acquiring the necessary expertise and dynamic capabilities (DCs) to rapidly develop products and services due to the current technological environment. Open innovation (OI) offers greater flexibility by ena…
View article: Estimating the influence of KIBS spillovers through the knowledge production function and the role of international trade
Estimating the influence of KIBS spillovers through the knowledge production function and the role of international trade Open
A research gap exists regarding how research and development (R&D) expenditures contribute to the generation of innovative spillovers through knowledge-intensive business services (KIBS), particularly within the manufacturing and business …
View article: Rethinking Innovation Through Networks: The Four-Vector Model for Managing Intangibility and Actor Interactivity in Dynamic Environments
Rethinking Innovation Through Networks: The Four-Vector Model for Managing Intangibility and Actor Interactivity in Dynamic Environments Open
View article: Value co-creation and external consultancy knowledge for public innovation in Europe
Value co-creation and external consultancy knowledge for public innovation in Europe Open
This paper proposes a framework for explaining the collaboration between co-creation and LAB design methodologies with KIBS (Knowledge Intensive Business Services), which include ICT services, when public services were immerse in an innova…
View article: Contents
Contents Open
The Encyclopedia of Services is a ground-breaking resource that offers a unique overview of what constitutes the main source of wealth and employment in our contemporary economies, namely services. This title contains one or more Open Acce…
View article: Table of Contents
Table of Contents Open
View article: Public service logic and the creation of value propositions through framing
Public service logic and the creation of value propositions through framing Open
This paper aims to contribute to the scholarly debate on public service logic (PSL) by deepening the understanding of how value propositions are created and altered. The PSL literature has so far suggested that value propositions are centr…
View article: Social innovation and public service: A literature review of multi-actor collaborative approaches in five European countries
Social innovation and public service: A literature review of multi-actor collaborative approaches in five European countries Open
View article: Understanding Innovation in Education: A Service Co-Production Perspective
Understanding Innovation in Education: A Service Co-Production Perspective Open
Innovation in education has been heavily focused on pedagogical, technological, or regulatory elements, while service innovation relates to other elements involving interpersonal and community co-production too. This paper provides a conce…
View article: Combining KIBS and Co-Creation Methods for Public Innovation
Combining KIBS and Co-Creation Methods for Public Innovation Open
The goal of this paper is twofold: i) it provides a framework for the relationship between KIBS and public services, putting the role of service users at the center, and ii) new empirical evidence from a survey for which we test the impact…
View article: Insights on Value Co-Creation, Living Labs and Innovation in the Public Sector
Insights on Value Co-Creation, Living Labs and Innovation in the Public Sector Open
Citizen participation in the planning, design, and delivery of public services has been of central interest for public administration and management scholars since the 1970s at least (Osborne and Strokosch 2021, 2022) [...]
View article: Inside the black box of public service innovation networks for social innovation (PSINSIs)
Inside the black box of public service innovation networks for social innovation (PSINSIs) Open
Cet article est consacré aux réseaux d’innovation de services publics pour l’innovation sociale [« public service innovation networks for social innovation » (PSINSIs)], un arrangement structurel multi-agents constitué pour produire, selon…
View article: Living Labs for Public Sector Innovation: insights from a European case study
Living Labs for Public Sector Innovation: insights from a European case study Open
Living labs have gained increased attention in research and practice as both a practical and theoretical innovation phenomenon that emphasizes co-creation, real-life settings, and user/customer involvement. More recently, living labs have …
View article: D 6.1:“4th empirical approach to value co-creation in public services:structural transformations”, “Co-VAL [770356] Understanding value co-creation in public services for transforming European public administrations”, WP6 Structural transformations:public-private innovation networks and social innovation in public services
D 6.1:“4th empirical approach to value co-creation in public services:structural transformations”, “Co-VAL [770356] Understanding value co-creation in public services for transforming European public administrations”, WP6 Structural transformations:public-private innovation networks and social innovation in public services Open
This deliverable aims at understanding how the interaction between public and private actors is leading to the collective creation of value. This document includes (i) a general theoretical framework, (ii) five reviews of the national lite…
View article: Innovation and SDGs through Social Media Analysis: Messages from FinTech Firms
Innovation and SDGs through Social Media Analysis: Messages from FinTech Firms Open
View article: Innovation and SDGs through Social Media Analysis: Messages from FinTech Firms
Innovation and SDGs through Social Media Analysis: Messages from FinTech Firms Open
Financial technology-based firms (FinTech) are crucial to promoting new technologies and advances in innovations related to the financial field, sustainable development, and financial inclusion. This paper aims to assess the Sustainable De…
View article: A Metagovernance Model of Innovation Networks in the Health and Social Services Using a Neo-Schumpeterian Framework
A Metagovernance Model of Innovation Networks in the Health and Social Services Using a Neo-Schumpeterian Framework Open
Health and social services (HSS) are now, more than ever, at the center of the debate of public policy. We are interested in studying the HSS services innovations from the networked-governance strategy standpoint. With this research, we co…
View article: Collaborative Service Innovation: A Quantitative Analysis of Innovation Networks in a Multisectoral Setting
Collaborative Service Innovation: A Quantitative Analysis of Innovation Networks in a Multisectoral Setting Open
Partial least squares structural equation modelling has proven very valuable to study the unexplored and complex public service innovation networks (PSINs) in the public sector, from a socio-economic stance. Web have modelled PSINs’ three …
View article: How Governance Paradigms and Other Drivers Affect Public Managers’ Use of Innovation Practices. A PLS-SEM Analysis and Model
How Governance Paradigms and Other Drivers Affect Public Managers’ Use of Innovation Practices. A PLS-SEM Analysis and Model Open
Using the Unified Theory of Acceptance and Use of Technology for Innovations in the Public Sector (UTAUT-IPS) model, this study examined the influences on using a specific innovation practice on public managers. We based our analysis on an…
View article: Competency-Industry Relatedness (C-IR) Framework for Sustained Business Growth in Startups during and Beyond Pandemic: Myths and Lessons from Publicly Funded Innovative Startups
Competency-Industry Relatedness (C-IR) Framework for Sustained Business Growth in Startups during and Beyond Pandemic: Myths and Lessons from Publicly Funded Innovative Startups Open
Context: The coronavirus disease 2019 (COVID-19) pandemic led to a turbulent business environment, resulting in market uncertainties, frustrations, and rumors. Wrongly held beliefs—or myths—can hinder startups from turning new market oppor…
View article: Empresa, política e innovación social
Empresa, política e innovación social Open
El contenido de este cuaderno es fruto de la II Semana Internacional de Actualización del Instituto Empresa y Humanismo. Este encuentro se celebra cada dos años y nos permite reflexionar sobre temas de actualidad, siempre desde una perspec…
View article: Customer-Involvement in New Service Developments: Insights from Spanish Tourism Firms
Customer-Involvement in New Service Developments: Insights from Spanish Tourism Firms Open
This paper examines customer-involvement in service innovation developed by Spanish tourism firms. This is done on the basis of a broad array of management tools targeted at engaging customers in new service developments (NSD) in an effect…
View article: El futuro verde de la electricidad: los casos de Uruguay y la Unión Europea
El futuro verde de la electricidad: los casos de Uruguay y la Unión Europea Open
El objetivo de este trabajo es entender los cambios de política y regulación en Uruguay y la Unión Europea que llevaron a la adopción de fuentes de energía renovable no convencionales en un corto período de tiempo. Uruguay es uno de los 3 …
View article: Understanding social innovation in services industries
Understanding social innovation in services industries Open
This paper puts forward a framework for understanding the relationship between service industries and social innovation. These are two, previously disconnected research areas. The paper explores ways in which innovation in services is incr…
View article: Bridging service experiences and service innovation
Bridging service experiences and service innovation Open
Cet article fournit un cadre théorique pour faire le lien entre les expériences de service et les innovations de service. Il analyse l'innovation de service à la lumière des expériences de service en termes de connexion et d'engagement des…
View article: European Review of Service Economics and Management Revue européenne d’économie et management des services. 2018 – 2, n° 6
European Review of Service Economics and Management Revue européenne d’économie et management des services. 2018 – 2, n° 6 Open
Contributeurs : João Gustavo Alcantara Guimarães, Cristina Castro Lucas de Souza, Olivier Furrer, Kirsi Hyytinen, Bart Kamp, Alexis Nicolay, Mohammed Abdessamad Rhalimi, Víthor Rosa Franco, Luis Rubalcaba, Milena-Jael Silva-Morales, Eduard…
View article: Services and innovation for the competitiveness of the Ecuadorian economy
Services and innovation for the competitiveness of the Ecuadorian economy Open
Ecuador is one of the least diversified
\n countries in Latin America and the Caribbean, depending
\n heavily on oil and agriculture. This policy paper examines
\n how services and innovation can play a role in transforming
\n the Ecuadori…