Philip J. Kitchen
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View article: Topic range and geographical diversity – the road to expansion is ever open
Topic range and geographical diversity – the road to expansion is ever open Open
View article: Navigating the challenges of ESG communication on social media
Navigating the challenges of ESG communication on social media Open
The paper investigates the challenges for effectively communicating corporate Environmental, Social, and Governance (ESG) initiatives on social media. As stakeholder expectations regarding ESG transparency increase, it has become critical …
View article: An Introduction to this Special issue: A step change in marketing communication education - the next urgent steps for research
An Introduction to this Special issue: A step change in marketing communication education - the next urgent steps for research Open
International audience
View article: A step change in marketing communication education - the next urgent steps for research
A step change in marketing communication education - the next urgent steps for research Open
Our world, and our workplace, has undergone a disruptive step change. It has transformed the way universities operate, what industry demands, how we teach and the way our students learn. That is why this special issue, and particularly thi…
View article: Psychological empowerment and creative performance: Mediating role of thriving and moderating role of competitive psychological climate
Psychological empowerment and creative performance: Mediating role of thriving and moderating role of competitive psychological climate Open
The vital importance of employees’ creative performance has been repeatedly emphasised in both academic and practitioner research. While prior literature has pointed towards the importance of psychological empowerment as a key antecedent o…
View article: Digital does not stand alone… the road to further critical analysis lies open
Digital does not stand alone… the road to further critical analysis lies open Open
International audience
View article: ELM, warning labels, product form(s), unmentionable subjects ads, mobile advertising: Scope for future research and testing alternate scenarios
ELM, warning labels, product form(s), unmentionable subjects ads, mobile advertising: Scope for future research and testing alternate scenarios Open
View article: Introducing integrated hybrid communication: the nexus linking marketing communication and corporate communication
Introducing integrated hybrid communication: the nexus linking marketing communication and corporate communication Open
Purpose This study aims to investigate how marketing communication (MC) and nascent corporate communication (CC) strategies are juxtaposed in the small- and medium-sized enterprise (SME) setting. Design/methodology/approach A qualitative r…
View article: Innocent until proven guilty: suspicion of deception in online reviews
Innocent until proven guilty: suspicion of deception in online reviews Open
Purpose This study aims to formulate a new framework for identifying deception in consumer reviews through the lens of interpersonal deception theory (IDT) and the persuasion knowledge model (PKM). It evaluates variables contributing to co…
View article: Sharing but caring: Location based mobile applications (LBMA) and privacy protection motivation
Sharing but caring: Location based mobile applications (LBMA) and privacy protection motivation Open
View article: Communications at a crossroads: what place for integrated marketing communications in a post-Covid-19 landscape?
Communications at a crossroads: what place for integrated marketing communications in a post-Covid-19 landscape? Open
Integrated marketing communications (IMC) are a core part of business success in the 21st century, but are facing exceptional challenges, some of which predate the devastation wrought by the COVID-19 pandemic. The various stages of IMC off…
View article: Guest editorial
Guest editorial Open
In the current ongoing scenario of market turbulence, businesses and non-profit organisations (NGOs) are facing new communication challenges from both marketing and corporate perspectives. Societies now look askance at global businesses, c…
View article: In memory of Don E. Schultz
In memory of Don E. Schultz Open
International audience
View article: Positive crossover loyalty shifts or negative temporal changes? The evolution of shopping mechanism in the O2O era
Positive crossover loyalty shifts or negative temporal changes? The evolution of shopping mechanism in the O2O era Open
Purpose This paper aims to examine how customers encounter consumption-based evolution between mobile and offline platforms together with temporal and crossover effects. Counter to research on customer satisfaction theory, which shows that…
View article: Co-creating brand image and reputation through stakeholder’s social network
Co-creating brand image and reputation through stakeholder’s social network Open
View article: The antecedent role of a collaborative vs. a controlling corporate culture on firm-wide integrated marketing communication and brand performance
The antecedent role of a collaborative vs. a controlling corporate culture on firm-wide integrated marketing communication and brand performance Open
This study aims to (i) demonstrate the influence of two types of corporate culture (CC), namely collaborative and controlling, on firm-wide integrated marketing communication (IMC) implementation; and (ii) examine the mediating role of IMC…
View article: Replication and George the Galapagos tortoise
Replication and George the Galapagos tortoise Open
This paper conceptualises replication research as being one of the most needed areas of ongoing academic activity. Using George the Galapagos tortoise as a metaphor for the lack of replication research, it is argued that only by replicatin…
View article: New conceptualization and measurement of corporate identity: Evidence from UK food and beverage industry
New conceptualization and measurement of corporate identity: Evidence from UK food and beverage industry Open
View article: The role of corporate identity in CSR implementation: An integrative framework
The role of corporate identity in CSR implementation: An integrative framework Open
View article: BP and the Deepwater Horizon oil spill: A case study of how company management employed public relations to restore a damaged brand
BP and the Deepwater Horizon oil spill: A case study of how company management employed public relations to restore a damaged brand Open
The Deepwater Horizon oil spill, also known as the British Petroleum (BP) oil spill, is considered the largest marine accident in the history of the industry. The 2010 incident in the Gulf of Mexico resulted in the killing of 11 crew membe…
View article: UNCOVERING PSYCHOLOGICAL GRATIFICATIONS AFFECTING SOCIAL MEDIA UTILIZATION: A MULTIBLOCK HIERARCHICAL ANALYSIS
UNCOVERING PSYCHOLOGICAL GRATIFICATIONS AFFECTING SOCIAL MEDIA UTILIZATION: A MULTIBLOCK HIERARCHICAL ANALYSIS Open
The purpose of this study is to examine internet users’ experience and gratifications of social media, which affect the utilization of the medium. The research model was developed in hierarchical multiblock, which consists of three key psy…
View article: Celebrity ambassador/celebrity endorsement – takes a licking but keeps on ticking
Celebrity ambassador/celebrity endorsement – takes a licking but keeps on ticking Open
The paper examines the use of advertising and celebrity endorsement in promoting wristwatches from the beginning of the 20th century up until today. It shows a progression from simple informational advertisements stressing the technical, a…
View article: The importance of corporate social responsibility (CSR) for branding and business success in small and medium-sized enterprises (SME) in a business-to-distributor (B2D) context
The importance of corporate social responsibility (CSR) for branding and business success in small and medium-sized enterprises (SME) in a business-to-distributor (B2D) context Open
Integrating corporate social responsibility into brand positioning strategies has become a key concept for the brand marketing of many companies. There is a wealth of studies focusing on the effects of CSR for large international brands an…
View article: The diversity of advertising formats and the need to revisit the empirical bases of IMC
The diversity of advertising formats and the need to revisit the empirical bases of IMC Open
View article: IMC antecedents and the consequences of planned brand identity in higher education
IMC antecedents and the consequences of planned brand identity in higher education Open
Purpose This study aims to identify integrated marketing communication (IMC) antecedents and the consequences of planned brand identity in the context of higher education, and empirically test a number of hypotheses related to the construc…
View article: Measuring integrated marketing communication by taking a broad organisational approach
Measuring integrated marketing communication by taking a broad organisational approach Open
Purpose The purpose of this research is twofold: first, to conceptualise integrated marketing communication (IMC) by adopting a more inclusive and broader organisational perspective, and second, to empirically develop and validate a new me…
View article: Integrating identity, strategy and communications for trust, loyalty and commitment
Integrating identity, strategy and communications for trust, loyalty and commitment Open
Purpose This paper aims to operationalise and juxtapose variables related to identity, strategy and communications, and then examine the impact of such integration on organisational stakeholders’ trust, loyalty and commitment by using comm…
View article: Editorial
Editorial Open
View article: The complexities of online/offline communications
The complexities of online/offline communications Open
View article: Editorial
Editorial Open