Rajiv Amarnani
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View article: Relational spirals and thriving: A longitudinal investigation of older workers
Relational spirals and thriving: A longitudinal investigation of older workers Open
Thriving is believed to occur when employees feel a sense of progress and momentum in the organization. This conceptual basis for thriving is inherently temporal—implying an underlying individual change process—which sets thriving apart fr…
View article: More to life than promotion: Self‐initiated and self‐resigned career plateaus
More to life than promotion: Self‐initiated and self‐resigned career plateaus Open
Being on a career plateau is widely regarded as an undesirable career experience characterised by a lack of individual proactivity, ability, or opportunity for promotion. In this paper, we present an alternative view arguing that some empl…
View article: You Can Leave the Younger Workers Out of It! Toward a Centered Paradigm for Studying Older Workers’ Employment Relationships and Late-Career Dynamics
You Can Leave the Younger Workers Out of It! Toward a Centered Paradigm for Studying Older Workers’ Employment Relationships and Late-Career Dynamics Open
Are late careers worth studying in their own right? The way we think and reason about older workers and late careers—in scholarship and in practice—has been disproportionately informed by a research paradigm that focuses on age differences…
View article: Acknowledgment of Ad Hoc Reviewers
Acknowledgment of Ad Hoc Reviewers Open
View article: Factors Affecting Request & Receipt of I-deals: An Investigation in the Context of Older Workers
Factors Affecting Request & Receipt of I-deals: An Investigation in the Context of Older Workers Open
I-deals are a key method for organizations to retain and motivate employees, yet little research has investigated employee motivations for seeking i-deals and antecedents to request and receipt. We examine these largely invisible anteceden…
View article: The Concept of Originality and Creativity in the Humanities, the Social Sciences and the Natural Sciences
The Concept of Originality and Creativity in the Humanities, the Social Sciences and the Natural Sciences Open
The study was conducted to determine how 21 experts in the discipline clusters of humanities, the social sciences and the natural sciences defined originality and creativity in terms of how these concepts are understood and realized in the…
View article: A self‐verification perspective on customer mistreatment and customer‐directed organizational citizenship behaviors
A self‐verification perspective on customer mistreatment and customer‐directed organizational citizenship behaviors Open
Summary Customer mistreatment events play a major role in employees' subsequent customer service behaviors, and is believed to have implications for employees' sense of self. We extend this line of research by developing a self‐verificatio…
View article: Acknowledgment of Ad Hoc Reviewers
Acknowledgment of Ad Hoc Reviewers Open
View article: Finding humor in work–life conflict: Distinguishing the effects of individual and co-worker humor
Finding humor in work–life conflict: Distinguishing the effects of individual and co-worker humor Open
View article: A business frame perspective on why perceptions of top management's bottom‐line mentality result in employees’ good and bad behaviors
A business frame perspective on why perceptions of top management's bottom‐line mentality result in employees’ good and bad behaviors Open
Emerging research suggests that bottom‐line mentalities (BLMs) (i.e., a sole focus on bottom‐line outcomes to the exclusion of other considerations) can have dysfunctional consequences within the workplace. However, research has yet to con…
View article: Aggression in Service Interactions: New Directions in Customer Mistreatment
Aggression in Service Interactions: New Directions in Customer Mistreatment Open
Customer service interactions often go awry when customers interact with frontline employees in an uncivil, abusive and aggressive manner a phenomenon commonly referred to as customer mistreatment. This symposium presents a collection of c…
View article: Do You Think I’m Worth It? The Self-Verifying Role of Parental Engagement in Career Adaptability and Career Persistence Among STEM Students
Do You Think I’m Worth It? The Self-Verifying Role of Parental Engagement in Career Adaptability and Career Persistence Among STEM Students Open
Parents contribute a great deal to their children’s career development. Despite the central importance of the self-concept to career development, little research has examined the role played by parental engagement in the link between the c…
View article: A Self-Esteem Threat Perspective on the Downstream Customer Consequences of Customer Mistreatment
A Self-Esteem Threat Perspective on the Downstream Customer Consequences of Customer Mistreatment Open
A Self-Esteem Threat Perspective on the Downstream Customer Consequences of Customer Mistreatment A dissertation submitted in partial fulfilment of the requirements for the degree of Doctor of Philosophy The Australian National University,…