Renkai Ma
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View article: Teens as Co-Researchers: Advocating for Disruptive Change to Engage Youth Meaningfully in Online Safety Research and the Design of Social Media
Teens as Co-Researchers: Advocating for Disruptive Change to Engage Youth Meaningfully in Online Safety Research and the Design of Social Media Open
Academic research is largely an adult endeavor that creates systemic power imbalances when studying teen-centered topics, such as adolescent online safety. To rectify this problem, we engaged seven teens as co-researchers through a year-an…
View article: Community Begins Where Moderation Ends: Peer Support and Its Implications for Community-Based Rehabilitation
Community Begins Where Moderation Ends: Peer Support and Its Implications for Community-Based Rehabilitation Open
Moderation systems of online games often follow a retributive model inspired by real-world criminal justice, expecting that punishments can help users to reform behavior. However, decades of criminological research show that punishments al…
View article: User Experience of Symptom Checkers: A Systematic Review
User Experience of Symptom Checkers: A Systematic Review Open
This review reports the user experience of symptom checkers, aiming to characterize users studied in the existing literature, identify the aspects of user experience of symptom checkers that have been studied, and offer design suggestions.…
View article: "How advertiser-friendly is my video?": YouTuber's Socioeconomic Interactions with Algorithmic Content Moderation
"How advertiser-friendly is my video?": YouTuber's Socioeconomic Interactions with Algorithmic Content Moderation Open
To manage user-generated harmful video content, YouTube relies on AI algorithms (e.g., machine learning) in content moderation and follows a retributive justice logic to punish convicted YouTubers through demonetization, a penalty that lim…