Sean A. Way
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View article: When commitment isn’t enough: The cross-cultural interactive effects of commitment-inducement and compliance-enforcement on performance
When commitment isn’t enough: The cross-cultural interactive effects of commitment-inducement and compliance-enforcement on performance Open
The current study contributes to the ongoing discourse in the extant literature concerning the performance effects of the commitment-inducement and the compliance-enforcement approaches to the management of people and work. We expand on tw…
View article: The Effects of Internal Marketing Climate On Hotel Effectiveness and Competitive Excellence
The Effects of Internal Marketing Climate On Hotel Effectiveness and Competitive Excellence Open
Despite the agreement on the importance of internal marketing, the central dogma that it creates value for employees which will incite employees to in turn create value for their organization and customers lacks empirical verification and …
View article: The Intuitive and Counterintuitive Effects of Supportive and Abusive Supervision on Hotel Employees
The Intuitive and Counterintuitive Effects of Supportive and Abusive Supervision on Hotel Employees Open
When studied independently subordinate perceived supervisor support and abusive supervision have unequivocally contrary effects on subordinate outcomes that are critical to the performance of hospitality organizations. Although both suppor…