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View article: A study of entrepreneur and innovative university index by entropy-based grey relational analysis and PROMETHEE
A study of entrepreneur and innovative university index by entropy-based grey relational analysis and PROMETHEE Open
In recent years, the concept of entrepreneurial and innovative universities has gained widespread prominence. Many universities have been paying more attention to being entrepreneurial and innovative by improving their organizational syste…
View article: Lifetime Extension Approach for decreasing e-wastes
Lifetime Extension Approach for decreasing e-wastes Open
Electrical and electronic products (e-products) enabling human being benefit from higher standards of living has become an indispensable part of daily life. Since the e-products obsolete very quickly because of accelerating technological c…
View article: FUZZY MEASUREMENT SYSTEM ANALYSIS APPROACH: A CASE STUDY
FUZZY MEASUREMENT SYSTEM ANALYSIS APPROACH: A CASE STUDY Open
In quality control, gathering relevant and timely data is essential to monitor and determine process variation. Since process data are obtained through measuring instruments that contain uncertainties, an ideal measurement system that has …
View article: QUALITY CONTROL CHARTS FOR MONITORING PERFORMANCE OF HOSPITAL CALL CENTER
QUALITY CONTROL CHARTS FOR MONITORING PERFORMANCE OF HOSPITAL CALL CENTER Open
As a first contact point of a company with customers, call centers are important to keep customers happy and satisfied. There are key performance metrics and other minimum requirements that a Call Center has to meet. In order to improve se…