Sin Yin Teh
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View article: Unboxing the sustainability trends of small and medium enterprises’ environment, social and governance reporting: bibliometric and visualisation insights
Unboxing the sustainability trends of small and medium enterprises’ environment, social and governance reporting: bibliometric and visualisation insights Open
There has been heightened attention on global warming amidst expanding commercial activities at the forefront of human civilization. While small and medium enterprises (SMEs) drive economic growth in most nations, they inevitably leave a h…
View article: Delivering delight: the role of logistics service quality in customer satisfaction and repurchase intention in China
Delivering delight: the role of logistics service quality in customer satisfaction and repurchase intention in China Open
The retail industry often provides essential products for the use and consumption of customers. However, the logistics service quality (LSQ) of the retail industry may affect customer satisfaction (CS). This study explored the relationship…
View article: Uncovering the impact of supply chain management practices on supply chain performance: A hybrid PLS-SEM and ANN approach
Uncovering the impact of supply chain management practices on supply chain performance: A hybrid PLS-SEM and ANN approach Open
What turns process discipline into real performance in turbulent markets? This study examines how process-oriented supply chain management (SCM) practices relate to performance via digital innovation, and whether market turbulence conditio…
View article: Loan Default Prediction Using Machine Learning Algorithms
Loan Default Prediction Using Machine Learning Algorithms Open
Financial institutions constantly face at the risk of default by borrowers which can result in significant financial losses. It is essential to develop an appropriate predictive model for loan default to reduce these risks and minimise fin…
View article: Trends of the digital transformation and green innovation using PRISMA and bibliometric analysis review
Trends of the digital transformation and green innovation using PRISMA and bibliometric analysis review Open
As the digital era reshapes industries, its intersection with green innovation offers a unique pathway to achieving sustainability goals. In this research, a total of 499 pieces of literature published between 2019 and June 2025 are review…
View article: Exploring research trends in ASEAN and RCEP: A bibliometric study of tariffs and trade liberalization
Exploring research trends in ASEAN and RCEP: A bibliometric study of tariffs and trade liberalization Open
View article: Sustainable Performance in RCEP Countries: A Bibliometric Analysis Using VOSviewer and Scimago Graphica
Sustainable Performance in RCEP Countries: A Bibliometric Analysis Using VOSviewer and Scimago Graphica Open
Sustainable performance has become a crucial research focus in the context of regional economic integration, particularly within the Regional Comprehensive Economic Partnership (RCEP). This study used the Web of Science (WoS) database to s…
View article: The Effect of Knowledge Management Orientation on the Performance of Container Shipping Firms: Supply Chain Integration as the Mediator
The Effect of Knowledge Management Orientation on the Performance of Container Shipping Firms: Supply Chain Integration as the Mediator Open
View article: Run Sum Hotelling's T2${T}^2$ Chart for Autocorrelated Processes
Run Sum Hotelling's T2${T}^2$ Chart for Autocorrelated Processes Open
Autocorrelation has recently gained significant attention as many industrial outcomes are autocorrelated. This work presents a multivariate run sum (MRS) chart for monitoring autocorrelated processes by utilizing a first‐order vector autor…
View article: Green Innovation and Environmental Governance: A Bibliometric Analysis of Global Research Trends and Future Directions
Green Innovation and Environmental Governance: A Bibliometric Analysis of Global Research Trends and Future Directions Open
This study conducts a systematic bibliometric analysis of the global literature on green innovation and environmental governance, based on 157 peer-reviewed articles published between 2019 and July 2025 in the Web of Science database. Usin…
View article: Peer-Review Statements
Peer-Review Statements Open
View article: Exploring research on sustainable performance in agriculture: A bibliometric perspective
Exploring research on sustainable performance in agriculture: A bibliometric perspective Open
This study presents a bibliometric analysis of research on sustainable performance in agriculture, based on 112 peer-reviewed articles published between 2007 and July 2025 in the Web of Science. Drawing on VOSviewer and Scimago Graphica, t…
View article: A Redundancy Allocation Model for Uncertainty Random Water Supply System in Water Saving Management Contract Projects
A Redundancy Allocation Model for Uncertainty Random Water Supply System in Water Saving Management Contract Projects Open
Water saving management contract (WSMC) projects provide advanced technology and management for a water supply system to achieve water conservation and set redundant components to ensure water supply reliability. Project managers focus on …
View article: Block-scale Oil Palm Yield Prediction Using Machine Learning Approaches Based on Landsat and MODIS Satellite Data
Block-scale Oil Palm Yield Prediction Using Machine Learning Approaches Based on Landsat and MODIS Satellite Data Open
Due to environmental threats and weather uncertainty concerns, oil palm yield prediction is crucial for sustaining crop production. This can be achieved through machine learning and utilising remotely sensed data to predict crop yield. How…
View article: Robust Shewhart-CUSUM design for monitoring process mean using repetitive sampling
Robust Shewhart-CUSUM design for monitoring process mean using repetitive sampling Open
The present study initiates the use of repetitive sampling (RS) for CUSUM type statistics discussed by Riaz et al. (2017) and couples it with the Shewhart chart (termed as RS-SEC-TCC) by targeting two objectives, i.e. robustness to non-nor…
View article: SUPPORTING DECISION MAKING WITH AN ARIZ-BASED MODEL FOR SMART MANUFACTURING
SUPPORTING DECISION MAKING WITH AN ARIZ-BASED MODEL FOR SMART MANUFACTURING Open
Smart manufacturing has transformed the way decisions are made. By accelerating the delivery of data to the various decision points, more rapid decision-making processes can be realized. A generic Decision Support System (DSS) utilizes an …
View article: Robust Shewhart-Cusum Design for Monitoring Process Mean Using Repetitive Sampling
Robust Shewhart-Cusum Design for Monitoring Process Mean Using Repetitive Sampling Open
View article: Oil Palm Yield Prediction Across Blocks Using Multi-Source Data and Machine Learning
Oil Palm Yield Prediction Across Blocks Using Multi-Source Data and Machine Learning Open
Predicting yields on a bigger scale in a timely and accurate manner is essential for preventing climate risk and ensuring food security, particularly in the light of climate change and the escalation of extreme climatic events. Furthermore…
View article: On designing TEWMA-Tukey control charts for normal and non-normal processes using single and repetitive sampling schemes
On designing TEWMA-Tukey control charts for normal and non-normal processes using single and repetitive sampling schemes Open
• TEWMA is combined with TCC for an efficient monitoring of the process mean. • Repetitive sampling (RS) is employed to increase the efficiency of the TEWMA-TCC. • Symmetric and asymmetric control limits are computed under single and RS. •…
View article: Another Look at the VSI EWMA x Chart when Estimating Process Parameters
Another Look at the VSI EWMA x Chart when Estimating Process Parameters Open
The performance of the variable sampling interval (VSI) exponentially weighted moving average (EWMA) chart is generally investigated under the assumption of known process parameters. Nevertheless, the process parameters need to be estimate…
View article: Measuring Higher Education Service Quality During COVID-19 Pandemic in China using a SERVQUAL Method
Measuring Higher Education Service Quality During COVID-19 Pandemic in China using a SERVQUAL Method Open
There has been an emergency teaching and learning paradigm shift in China universities due to the closure of many higher educational institutions due to COVID-19. This study examines the education service quality during the pandemic. Five …
View article: Effectiveness of the Covid-19 Economic Stimulus Packages: Viewpoints from Malaysian Young Entrepreneurs
Effectiveness of the Covid-19 Economic Stimulus Packages: Viewpoints from Malaysian Young Entrepreneurs Open
The objective of this study is to investigate the effectiveness of economic stimulus packages of COVID-19 for small-medium enterprises (SMEs) in Malaysia, specifically on the young entrepreneurs’ age 40 and below to offer some views on fin…
View article: Monitoring of three-phase variations in the mortality of COVID-19 pandemic using control charts: where does Pakistan stand?
Monitoring of three-phase variations in the mortality of COVID-19 pandemic using control charts: where does Pakistan stand? Open
Background At the end of December 2019, the world in general and Wuhan, the industrial hub of China, in particular, experienced the COVID-19 pandemic. Massive increment of cases and deaths occurred in China and 209 countries in Europe, Ame…
View article: The Impact of Corporate Reputation on Job Satisfaction and Financial Performance: A Study of Small and Medium Sized Enterprises in Hebei, China
The Impact of Corporate Reputation on Job Satisfaction and Financial Performance: A Study of Small and Medium Sized Enterprises in Hebei, China Open
The objective of this study is to determine the effects of corporate reputation on employees' job satisfaction and firm's financial performance. A questionnaire survey using middle- level managers of randomly selected small and medium size…
View article: Design of One-sided Modified S Control Charts for Monitoring a Finite Horizon Process
Design of One-sided Modified S Control Charts for Monitoring a Finite Horizon Process Open
Control charting techniques are widely used in the manufacturing industry. One of the common charts that are used to monitor process variability is the S control chart. Finite horizon process monitoring has received great attention in the …
View article: AN EVALUATION OF INTER-RATER RELIABILITY OF THE TECHNICIANS IN A MANUFACTURING ENVIRONMENT
AN EVALUATION OF INTER-RATER RELIABILITY OF THE TECHNICIANS IN A MANUFACTURING ENVIRONMENT Open
In the era of digital economy, Industry Revolution 4.0 has become the aim for manufacturing organisations in order to transform into a smart factory. With the advancement of technology, company engages in continuous improvement projects to…
View article: Optimal Variable Sample Size and Sampling Interval Control Chart for the Process Mean based on Expected Average Time to Signal
Optimal Variable Sample Size and Sampling Interval Control Chart for the Process Mean based on Expected Average Time to Signal Open
A control chart is one of the effective tools in statistical process control (SPC) for improving productivity, reducing defective products and providing diagnostic information.Control charting techniques have gained increasing importance r…
View article: The Effects of Skewed Distributions on the Performance of Variable Sample Size X Chart
The Effects of Skewed Distributions on the Performance of Variable Sample Size X Chart Open
View article: The integration of FMEA with other problem solving tools: A review of enhancement opportunities
The integration of FMEA with other problem solving tools: A review of enhancement opportunities Open
Failure Mode Effect Analysis (FMEA) is one the most effective and accepted problem solving (PS) tools for most of the companies in the world. Since FMEA was first introduced in 1949, practitioners have implemented FMEA in various industrie…
View article: Percentiles of the run-length distribution of the Exponentially Weighted Moving Average (EWMA) median chart
Percentiles of the run-length distribution of the Exponentially Weighted Moving Average (EWMA) median chart Open
Quality control is crucial in a wide variety of fields, as it can help to satisfy customers' needs and requirements by enhancing and improving the products and services to a superior quality level. The EWMA median chart was proposed as a u…