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View article: Qualitative Methods in Business Communication: Interpreting the Language and Images of Business
Qualitative Methods in Business Communication: Interpreting the Language and Images of Business Open
Qualitative methods can help business communication scholars effectively describe, interpret, and analyze phenomena which are challenging to measure numerically. After describing the strengths of qualitative methods, the paper then briefly…
View article: Grok Hackspeak? Communicating Cybersecurity With Figurative Language
Grok Hackspeak? Communicating Cybersecurity With Figurative Language Open
This paper investigates how non-experts understand figurative language created by computer scientists to describe cybersecurity incidents. Its method is informed by applied linguistics, crisis communication, and cybersecurity research. Usi…
View article: We're Here to Help: Company Image Repair and User Perception of Data Breaches
We're Here to Help: Company Image Repair and User Perception of Data Breaches Open
Data breaches involve information being accessed by unauthorized parties. Our research concerns user perception of data breaches, especially issues relating to accountability. A preliminary study indicated many people had weak understandin…
View article: Navigating Crisis: The Role of Communication in Organizational Crisis
Navigating Crisis: The Role of Communication in Organizational Crisis Open
This article introduces the special issue on crisis communication, whose aim is to bring together diverse approaches and methods of analysis in the field. The article overviews the field by discussing two main frameworks, dealing with post…