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View article: A Node on the Constellation: The Role of Feminist Makerspaces in Building and Sustaining Alternative Cultures of Technology Production
A Node on the Constellation: The Role of Feminist Makerspaces in Building and Sustaining Alternative Cultures of Technology Production Open
Feminist makerspaces offer community-led alternatives to dominant tech cultures by centering care, mutual aid, and collective knowledge production. While prior CSCW research has explored their inclusive practices, less is known about how t…
View article: The Future of Tech Labor: How Workers are Organizing and Transforming the Computing Industry
The Future of Tech Labor: How Workers are Organizing and Transforming the Computing Industry Open
The tech industry's shifting landscape and the growing precarity of its labor force have spurred unionization efforts among tech workers. These workers turn to collective action to improve their working conditions and to protest unethical …
View article: The Future of Tech Labor: How Workers are Organizing and Transforming the Computing Industry
The Future of Tech Labor: How Workers are Organizing and Transforming the Computing Industry Open
The tech industry's shifting landscape and the growing precarity of its labor force have spurred unionization efforts among tech workers. These workers turn to collective action to improve their working conditions and to protest unethical …
View article: Can Smartness Fail? The Charisma of High Tech as Class Politics
Can Smartness Fail? The Charisma of High Tech as Class Politics Open
This paper analyzes how smart city infrastructures are planned, implemented, and scaled, even when they fail. Understanding how these processes unfold is critical for technology researchers committed to creating equitable public infrastruc…
View article: Un-Straightening Generative AI: How Queer Artists Surface and Challenge Model Normativity
Un-Straightening Generative AI: How Queer Artists Surface and Challenge Model Normativity Open
Queer people are often discussed as targets of bias, harm, or discrimination in research on generative AI. However, the specific ways that queer people engage with generative AI, and thus possible uses that support queer people, have yet t…
View article: Gear Shift: Driving Change in Public Sector Technology through Community Input
Gear Shift: Driving Change in Public Sector Technology through Community Input Open
As government technology increasingly mediates people’s access to essential services — and impacts their rights — technology purchasing has never been more high stakes. Yet government technology decision-making processes rarely feature rob…
View article: "You're in a Ferrari. I'm Waiting for the Bus": Confronting Tensions in Community-University Partnerships
"You're in a Ferrari. I'm Waiting for the Bus": Confronting Tensions in Community-University Partnerships Open
There have been increasing calls within HCI to build sustained partnerships with communities that go beyond surface-level engagement. However, little is known about how communities view such partnerships and their outcomes. In collaboratio…
View article: "It's Always a Losing Game": How Workers Understand and Resist Surveillance Technologies on the Job
"It's Always a Losing Game": How Workers Understand and Resist Surveillance Technologies on the Job Open
With the rise of remote work, a range of surveillance technologies are increasingly being used by business owners to track and monitor employees, raising concerns about worker rights and privacy. Through analysis of Reddit posts and in-dep…
View article: The Denizen Designer Project: Practices, Relationships, and Principles of Activist-Led Design
The Denizen Designer Project: Practices, Relationships, and Principles of Activist-Led Design Open
Design activism is a way for designers and researchers to negotiate societal inequities and resulting implications for design practices. Within HCI and design, community-based methods are a common way to situate design engagements among th…
View article: Integrating Equity in Public Sector Data-Driven Decision Making: Exploring the Desired Futures of Underserved Stakeholders
Integrating Equity in Public Sector Data-Driven Decision Making: Exploring the Desired Futures of Underserved Stakeholders Open
Public sector agencies aim to innovate not just for efficiency but also to enhance equity. Despite the growing adoption of data-driven decision-making systems in the public sector, efforts to integrate equity as a primary goal often fall s…
View article: The ReAct project: Analysis of data from 23 different laboratories to characterise DNA recovery given two sets of activity level propositions
The ReAct project: Analysis of data from 23 different laboratories to characterise DNA recovery given two sets of activity level propositions Open
The ReAct (Recovery, Activity) project is an ENFSI (European Network of Forensic Science Institutes) supported initiative comprising a large consortium of laboratories. Here, the results from more than 23 laboratories are presented. The pr…
View article: 'Simulacrum of Stories': Examining Large Language Models as Qualitative Research Participants
'Simulacrum of Stories': Examining Large Language Models as Qualitative Research Participants Open
The recent excitement around generative models has sparked a wave of proposals suggesting the replacement of human participation and labor in research and development--e.g., through surveys, experiments, and interviews--with synthetic rese…
View article: Public Technologies Transforming Work of the Public and the Public Sector
Public Technologies Transforming Work of the Public and the Public Sector Open
Technologies adopted by the public sector have transformed the work practices of employees in public agencies by creating different means of communication and decision-making. Although much of the recent research in the future of work doma…
View article: Carefully Unmaking the “Marginalized User”: A Diffractive Analysis of a Gay Online Community
Carefully Unmaking the “Marginalized User”: A Diffractive Analysis of a Gay Online Community Open
HCI scholars are increasingly engaging in research about “marginalized groups,” such as LGBTQ+ people. While normative habitual readings of marginalized people in HCI often highlight real problems, this work has been criticized for flatten…
View article: Co-design Accessible Public Robots: Insights from People with Mobility Disability, Robotic Practitioners and Their Collaborations
Co-design Accessible Public Robots: Insights from People with Mobility Disability, Robotic Practitioners and Their Collaborations Open
Sidewalk robots are increasingly common across the globe. Yet, their operation on public paths poses challenges for people with mobility disabilities (PwMD) who face barriers to accessibility, such as insufficient curb cuts. We interviewed…
View article: Cruising Queer HCI on the DL: A Literature Review of LGBTQ+ People in HCI
Cruising Queer HCI on the DL: A Literature Review of LGBTQ+ People in HCI Open
LGBTQ+ people have received increased attention in HCI research, paralleling\na greater emphasis on social justice in recent years. However, there has not\nbeen a systematic review of how LGBTQ+ people are researched or discussed in\nHCI. …
View article: “The bus is nothing without us”: Making Visible the Labor of Bus Operators amid the Ongoing Push Towards Transit Automation
“The bus is nothing without us”: Making Visible the Labor of Bus Operators amid the Ongoing Push Towards Transit Automation Open
This paper describes how the circumstances bus operators manage presents unique challenges to the feasibility of high-level automation in public transit. Avoiding an overly rationalized view of bus operators' labor is critical to ensure th…
View article: Peerdea: Co-Designing a Peer Support Platform with Creative Entrepreneurs
Peerdea: Co-Designing a Peer Support Platform with Creative Entrepreneurs Open
Creative entrepreneurs rely on online platforms to build community and overcome isolated work conditions. However, because of frequent attempts by larger brands to use their work without permission, creative entrepreneurs constrain their u…
View article: Co-design Accessible Public Robots: Insights from People with Mobility Disability, Robotic Practitioners and Their Collaborations
Co-design Accessible Public Robots: Insights from People with Mobility Disability, Robotic Practitioners and Their Collaborations Open
Sidewalk robots are increasingly common across the globe. Yet, their operation on public paths poses challenges for people with mobility disabilities (PwMD) who face barriers to accessibility, such as insufficient curb cuts. We interviewed…
View article: Artfully Integrating AI: Proceeding Responsibly With Worker-Centered Best Practices
Artfully Integrating AI: Proceeding Responsibly With Worker-Centered Best Practices Open
AI’s “great acceleration” is a vital moment for intervention on behalf of the workers tasked with integrating autonomous systems. In this chapter, we draw on eight months of field research across two sites of essential work newly deploying…
View article: The Public Algorithms Survey in Allegheny County
The Public Algorithms Survey in Allegheny County Open
This survey study focuses on public opinion regarding the use of algorithmic decision-making in government sectors, specifically in Allegheny County, Pennsylvania. Algorithms are becoming increasingly prevalent in various public domains, i…
View article: Designing for Wellbeing: Worker-Generated Ideas on Adapting Algorithmic Management in the Hospitality Industry
Designing for Wellbeing: Worker-Generated Ideas on Adapting Algorithmic Management in the Hospitality Industry Open
Labor shortages have shaped many industries over the past several years, with hospitality experiencing one of the largest rates of attrition. Workers are leaving their jobs for a variety of reasons, ranging from burnout and work intensific…
View article: Sharing the Sidewalk: Observing Delivery Robot Interactions with Pedestrians during a Pilot in Pittsburgh, PA
Sharing the Sidewalk: Observing Delivery Robot Interactions with Pedestrians during a Pilot in Pittsburgh, PA Open
Sidewalk delivery robots are being deployed as a form of last-mile delivery. While many such robots have been deployed on college campuses, fewer have been piloted on public sidewalks. Furthermore, there have been few observational studies…
View article: Translation as (Re)mediation: How Ethnic Community-Based Organizations Negotiate Legitimacy
Translation as (Re)mediation: How Ethnic Community-Based Organizations Negotiate Legitimacy Open
Ethnic community-based organizations (CBOs) play an essential role in supporting the wellbeing of immigrants and refugees. CBO workers often act as linguistic and cultural translators between communities, government, and health and social …