Stephen C. Graves
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View article: Operations, risk, and small firms: Field results from irrigation equipment vendors in Senegal
Operations, risk, and small firms: Field results from irrigation equipment vendors in Senegal Open
View article: Data-Driven Failure Time Estimation in a Consumer Electronics Closed-Loop Supply Chain
Data-Driven Failure Time Estimation in a Consumer Electronics Closed-Loop Supply Chain Open
View article: Supply chain challenges in the post–Covid Era
Supply chain challenges in the post–Covid Era Open
In this paper, we reflect on the supply chain issues and operational challenges that we experienced through the various stages of the Covid‐19 pandemic. We identify some phenomena that were attributable in some way to the pandemic, and app…
View article: Operations, risk, and small firms: Field results from irrigation equipment vendors in Senegal
Operations, risk, and small firms: Field results from irrigation equipment vendors in Senegal Open
What are supply chain management challenges in a lower‐income economy, and how do managers at smaller firms address them? This field study presents these challenges from the perspective of the 60 managers who run firms selling irrigation e…
View article: Velocity‐Based Stowage Policy for a Semiautomated Fulfillment System
Velocity‐Based Stowage Policy for a Semiautomated Fulfillment System Open
Online retail fulfillment is increasingly performed by semiautomated fulfillment systems in which inventory is stored in mobile pods that are moved by robotic drives. In this paper, we develop a model that explores the benefits of velocity…
View article: Supply Chain Challenges in the Post-COVID Era
Supply Chain Challenges in the Post-COVID Era Open
View article: Velocity-Based Stowage Policy for Semi-Automated Fulfillment System
Velocity-Based Stowage Policy for Semi-Automated Fulfillment System Open
View article: Warranty Matching in a Consumer Electronics Closed-Loop Supply Chain
Warranty Matching in a Consumer Electronics Closed-Loop Supply Chain Open
Problem definition : We examine a dynamic assignment problem faced by a large wireless service provider (WSP) that is a Fortune 100 company. This company manages two warranties: (i) a customer warranty that the WSP offers its customers and…
View article: Reflections on the Evolution of Operations Management
Reflections on the Evolution of Operations Management Open
View article: Item Aggregation and Column Generation for Online-Retail Inventory Placement
Item Aggregation and Column Generation for Online-Retail Inventory Placement Open
View article: Warranty Matching in a Consumer Electronics Closed-Loop Supply Chain
Warranty Matching in a Consumer Electronics Closed-Loop Supply Chain Open
View article: How to Think about Planned Lead Times
How to Think about Planned Lead Times Open
View article: Velocity‐Based Storage Assignment in Semi‐Automated Storage Systems
Velocity‐Based Storage Assignment in Semi‐Automated Storage Systems Open
Our research focuses on the storage decision in a semi‐automated storage system, where the inventory is stored on mobile storage pods. In a typical system, each storage pod carries a mixture of items, and the inventory of each item is spre…
View article: Capacity planning with demand uncertainty for outpatient clinics
Capacity planning with demand uncertainty for outpatient clinics Open
In this study, we develop a capacity planning model to determine the required number of physicians for an outpatient system with patient reentry. First-visit (FV) patients are assumed to arrive randomly to the system. After their first app…
View article: Ship-Pack Optimization in a Two-Echelon Distribution System with Product Obsolescence
Ship-Pack Optimization in a Two-Echelon Distribution System with Product Obsolescence Open
View article: Balancing Benefits and Flexibility Losses in Platform Planning
Balancing Benefits and Flexibility Losses in Platform Planning Open
View article: Coordination of Multi-Echelon Supply Chains Using the Guaranteed Service Framework
Coordination of Multi-Echelon Supply Chains Using the Guaranteed Service Framework Open
View article: Integrated Planning for Design and Production in Two-Stage Recycling Operations
Integrated Planning for Design and Production in Two-Stage Recycling Operations Open
View article: Capacity planning with demand uncertainty for outpatient clinics
Capacity planning with demand uncertainty for outpatient clinics Open
In this study, we develop a capacity planning model to determine the required number of physicians for an outpatient system with patient reentry. First-visit (FV) patients are assumed to arrive randomly to the system. After their first app…
View article: Forecast Evolution in the Final Order Problem with Product Returns
Forecast Evolution in the Final Order Problem with Product Returns Open
View article: Stowage Decisions in Multi-Zone Storage Systems
Stowage Decisions in Multi-Zone Storage Systems Open
View article: No Magic Bullet: A Theory-Based Meta-Analysis of Markov Transition Probabilities in Studies of Service Systems for Persons With Mental Disabilities
No Magic Bullet: A Theory-Based Meta-Analysis of Markov Transition Probabilities in Studies of Service Systems for Persons With Mental Disabilities Open
R systems performed better than M and B systems. However, M systems did not perform better than B systems. All systems showed negative as well as positive TPs. For approximately one-third of synthesized TPs, substantial interstudy heteroge…
View article: Scheduling rules to achieve lead-time targets in outpatient appointment systems
Scheduling rules to achieve lead-time targets in outpatient appointment systems Open
View article: Velocity-Based Storage Assignment in Semi-Automated Storage Systems
Velocity-Based Storage Assignment in Semi-Automated Storage Systems Open
View article: OM Forum—Practice-Based Research in Operations Management: What It Is, Why Do It, Related Challenges, and How to Overcome Them
OM Forum—Practice-Based Research in Operations Management: What It Is, Why Do It, Related Challenges, and How to Overcome Them Open
Practice-based research—research performed with the intent of improving the operation of a collaborating practitioner—is an important endeavor for our field: such work may reveal new problems, interesting phenomena, and may also generate d…
View article: Mitigating Spillover in Online Retailing via Replenishment
Mitigating Spillover in Online Retailing via Replenishment Open
View article: Inventory Management in a Consumer Electronics Closed-Loop Supply Chain
Inventory Management in a Consumer Electronics Closed-Loop Supply Chain Open