Sunita Mutha
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Author Swipe
View article: Language Access Systems Improvement initiative: impact on professional interpreter utilisation, a natural experiment
Language Access Systems Improvement initiative: impact on professional interpreter utilisation, a natural experiment Open
Objectives This study aims to evaluate the Language Access Systems Improvement (LASI) initiative’s impact on professional interpreter utilisation in primary care and to explore patient and clinician perspectives on professional interpreter…
View article: Language-Concordant Care: a Qualitative Study Examining Implementation of Physician Non-English Language Proficiency Assessment
Language-Concordant Care: a Qualitative Study Examining Implementation of Physician Non-English Language Proficiency Assessment Open
Background Language concordance can increase access to care for patients with language barriers and improve patient health outcomes. However, systematically assessing and tracking physician non-English language skills remains uncommon in m…
View article: “Long Overdue”: Nurse and Resident Physician Perspectives on Implementation of Dual-Handset Interpreter Phones in the Inpatient Setting
“Long Overdue”: Nurse and Resident Physician Perspectives on Implementation of Dual-Handset Interpreter Phones in the Inpatient Setting Open
Our findings indicate that clinicians value dual-handset interpretation in bridging communication barriers and highlight recommendations to guide future implementation interventions to increase the uptake of remote language services in hos…
View article: Be kind. Use systems. Improve care
Be kind. Use systems. Improve care Open
View article: Investing in Leadership Development: A Tool for Systems Change in the Community Health Center Field
Investing in Leadership Development: A Tool for Systems Change in the Community Health Center Field Open
Over the course of 12 years, the Blue Shield of California Foundation committed nearly $20 million to growing a pool of community health center leaders who were prepared to be effective agents of change in their organizations and in the sa…
View article: Patient Perspectives on the Quality of Professional Interpretation: Results from LASI Study
Patient Perspectives on the Quality of Professional Interpretation: Results from LASI Study Open
View article: Hospital discharge preparedness for patients with limited English proficiency: A mixed methods study of bedside interpreter-phones
Hospital discharge preparedness for patients with limited English proficiency: A mixed methods study of bedside interpreter-phones Open