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View article: Impacts of general agents' customer relationship-building behaviors on trust, satisfaction, and renewal intention: A PLS-SEM and NCA approach
Impacts of general agents' customer relationship-building behaviors on trust, satisfaction, and renewal intention: A PLS-SEM and NCA approach Open
This study investigates how insurance general agents' relationship-building behaviors influence customer trust, satisfaction, and renewal intention. Grounded in relationship marketing and social exchange theories, five key behaviors-approa…
View article: The Ultimate in Verbalization: How Japanese Writer Furui Yoshikichi Reads Western Mystical Experiences
The Ultimate in Verbalization: How Japanese Writer Furui Yoshikichi Reads Western Mystical Experiences Open
This study examines how the Japanese writer Furui Yoshikichi engages with Western mystical experiences, particularly through his reading of Martin Buber’s Ecstatic Confessions and his broader engagement with Meister Eckhart and medieval Ge…