Instant messaging ≈ Instant messaging
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Social Engineering Attacks: A Survey Open
The advancements in digital communication technology have made communication between humans more accessible and instant. However, personal and sensitive information may be available online through social networks and online services that l…
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Homophily and Latent Attribute Inference: Inferring Latent Attributes of Twitter Users from Neighbors Open
In this paper, we extend existing work on latent attribute inference by leveraging the principle of homophily: we evaluate the inference accuracy gained by augmenting the user features with features derived from the Twitter profiles and po…
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The effect of mobile messaging during a conversation on impression formation and interaction quality Open
This paper presents two experimental studies investigating the impact of mobile messaging during an offline conversation on relational outcomes. A first study examined the impact on impression formation. A 3 × 1 experiment revealed that ph…
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WhatsApp messenger as a tool to supplement medical education for medical students on clinical attachment Open
The findings of this study illustrate a method by which communication within PBL groups can be facilitated by the use of instant messaging. The results indicate the feasibility and acceptability of WhatsApp Messenger in supplementing PBL t…
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Dysfunctional information sharing on WhatsApp and Facebook: The role of political talk, cross-cutting exposure and social corrections Open
In this study, we investigate dysfunctional information sharing on WhatsApp and Facebook, focusing on two explanatory variables—frequency of political talk and cross-cutting exposure—and potential remedies, such as witnessing, experiencing…
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The mobile instant messaging interview (MIMI): Using WhatsApp to enhance self-reporting and explore media usage in situ Open
How do people use media technologies in everyday life and how do they make sense of them? This is one of the core questions in media and communication studies, gaining even more in relevance in light of the rapidly changing, convergent med…
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Why do people purchase virtual goods? A uses and gratification (U&G) theory perspective Open
Few literature studies have investigated the relationships between different uses and gratifications (U&Gs) of mobile instant messaging (MIM) apps, continuation, and purchase intentions. To address this gap, the researchers aimed to examin…
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Use of technologies and academic performance in adolescent students Open
Technologies have acquired strategic importance and have been defined as unprecedented educational tools. In this study, we analysed the use that 1,488 Spanish adolescents made of five tools (i.e. search engines, wikis, blogs, podcasts and…
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Political talk on mobile instant messaging services: a comparative analysis of Germany, Italy, and the UK Open
This is an Accepted Manuscript of an article published by Taylor & Francis in Information, Communication and Society on 07 Aug 2017, available online: https://doi.org/10.1080/1369118X.2017.1350730
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WhatsApp, Viber and Telegram which is Best for Instant Messaging? Open
There are many free instant messengers available now which allow to communicate with friends with text, phone call, video, sharing of files, in group or not and keep contact with them even internationally. But only very few of the instant …
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E-Leadership or “How to Be Boss in Instant Messaging?” The Role of Nonverbal Communication Open
Doing leadership in the virtual realm has now become a routine part of many leaders’ daily work, yet our understanding of how leadership is enacted in mediated contexts—especially in text-only channels—is very limited. By applying micro-le…
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Understanding Chatbot-mediated Task Management Open
Effective task management is essential to successful team collaboration.\nWhile the past decade has seen considerable innovation in systems that track\nand manage group tasks, these innovations have typically been outside of the\nprincipal…
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Mobile instant messaging: Whatsapp and its potential to develop oral skills Open
This study investigates the benefits of Mobile Mediated Communication (MMC) to develop oral skills in second-language learners. A total of 80 Spanish students taking a B1 English course at the University of Almería were studied in this res…
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A tale of two communication tools: Discussion‐forum and mobile instant‐messaging apps in collaborative learning Open
Computer‐supported collaborative learning (CSCL) has shown considerable promise, but thus far the literature has tended to focus on individual technological tools, without due regard for how the choice of one such tool over another impacts…
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Enhancing the Supervision of Community Health Workers With WhatsApp Mobile Messaging: Qualitative Findings From 2 Low-Resource Settings in Kenya Open
An estimated half of all mobile phone users in Kenya use WhatsApp, an instant messaging platform that provides users an affordable way to send and receive text messages, photos, and other media at the one-to-one, one-to-many, many-to-one, …
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Effects of using mobile instant messaging on student behavioral, emotional, and cognitive engagement: a quasi-experimental study Open
Mobile instant messaging (MIM) has become the most popular means for young people to communicate. MIM apps typically come with a myriad of features that educators may leverage to increase student learning. However, it remains poorly unders…
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The Overlap Between Problematic Smartphone Use and Problematic Social Media Use: a Systematic Review Open
Purpose of Review Over the last decade, problematic smartphone use (PSU) and problematic social media use (PSMU) have emerged as new potential problematic behaviours. Several studies have suggested that smartphones are predominantly used f…
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Engaging Customers in Value Co-Creation Through Mobile Instant Messaging in the Tourism and Hospitality Industry Open
Tourism and hospitality service providers have been seeking ways to engage customers in the value creation process to deliver personalized experiences. Such practices have been facilitated by the rapid development of information communicat…
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Windows Instant Messaging App Forensics: Facebook and Skype as Case Studies Open
Instant messaging (IM) has changed the way people communicate with each other. However, the interactive and instant nature of these applications (apps) made them an attractive choice for malicious cyber activities such as phishing. The for…
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Using YouTube Comments for Text-based Emotion Recognition Open
With the increase of Smartphone use, there is a growing need for advanced features that offer to Smartphone users a smarter interaction. We aim through the presented system to detect users’ emotions from their textual exchanges, dealing wi…
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Mobile-assisted Language Learning Using WeChat Instant Messaging Open
China has a long-standing problem in second-language education, that is, the lack of communicative learning opportunities. This study attempts to solve the problem by introducing mobile-assisted language learning with WeChat instant messag…
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Digital Political Talk and Political Participation: Comparing Established and Third Wave Democracies Open
We investigate whether and how informal political talk on digital media contributes to citizens’ political participation with unique surveys based on samples representative of Internet users in seven Western democracies. We show that polit…
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WhatsApp, Viber and Telegram which is Best for Instant Messaging? Open
There are many free instant messengers available now which allow to communicate with friends with text, phone call, video, sharing of files, in group or not and keep contact with them even internationally. But only very few of the instant …
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Age and gender in language, emoji, and emoticon usage in instant messages Open
Text is one of the most prevalent types of digital data that people create as they go about their lives. Digital footprints of people's language usage in social media posts were found to allow for inferences of their age and gender. Howeve…
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Caught in the Network: The Impact of WhatsApp’s 2021 Privacy Policy Update on Users’ Messaging App Ecosystems Open
In January 2021, WhatsApp announced an update to their privacy policy, sparking an outcry that saw millions of users install other messaging apps such as Telegram and Signal. This presented a rare opportunity to study users' experiences wh…
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Mobile instant messaging for rural community health workers: a case from Malawi Open
Despite some challenges and constraints, the implementation of WhatsApp was received positively by the CHWs and it was found to be a useful tool to support distributed rural health work.
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Using sentiment analysis to define twitter political users’ classes and their homophily during the 2016 American presidential election Open
This paper proposes an analysis of political homophily among Twitter users during the 2016 American Presidential Election. We collected 4.9 million tweets of 18,450 users and their contact network from August 2016 to November 2016. We defi…
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So sick or so cool? The language of youth on the internet Open
This article presents the results of a two-year study of North American youth which produced a 179,000 word corpus of internet language from the same writers across three registers: email, instant messaging, and phone texting. Analysis of …
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Mobile Forensic Tools Evaluation for Digital Crime Investigation Open
Instant Messaging is a popular smartphone's application. One example of Instant Messaging application is WhatsApp. WhatsApp is widely used judging from its users that reach more than 1 Billion users in January 2017. WhatsApp's security rec…
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What’s up with WhatsApp? A Critical Analysis of Mobile Instant Messaging Research in Language Learning Open
This paper is devoted to exploring the way how the mobile instant messaging WhatsApp is deployed to enhance the learning of a second or foreign language. Therefore, this study set out to investigate the empirical studies related to WhatsAp…