Sensemaking ≈ SensemakingSensemaking
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The Meaning, Antecedents and Outcomes of Employee Engagement: A Narrative Synthesis Open
The claim that high levels of engagement can enhance organizational performance and individual well‐being has not previously been tested through a systematic review of the evidence. To bring coherence to the diffuse body of literature on e…
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Innovation and Design in the Age of Artificial Intelligence Open
At the heart of any innovation process lies a fundamental practice: the way people create ideas and solve problems. This “decision making” side of innovation is what scholars and practitioners refer to as “design.” Decisions in innovation …
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Identity Under Construction: How Individuals Come to Define Themselves in Organizations Open
Individuals need a situated identity, or a clear sense of “who they are” in their local context, to function. Drawing largely on interpretivist research, we describe the process of identity construction in organizations. Organizations set …
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Opinion Fraud Detection in Online Reviews by Network Effects Open
User-generated online reviews can play a significant role in the success of retail products, hotels, restaurants, etc. However,review systems are often targeted by opinion spammers who seek to distort the perceived quality of a product by …
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Strategy archetypes for digital transformation: Defining meta objectives using business process management Open
Digital transformation dominates the practical and scientific discourse. Still, many companies do not have a clear plan on how to approach it. Particularly, small- and medium-sized enterprises struggle to initiate their digital journey as …
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Transformational change: governance interventions for climate change adaptation from a continuous change perspective Open
Although transformational change is a rather new topic in climate change adaptation literature, it has been studied in organisational theory for over 30 years. This paper argues that governance scholars can learn much from organisation the…
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Epistemic injustice in academic global health Open
This Viewpoint calls attention to the pervasive wrongs related to knowledge production, use, and circulation in global health, many of which are taken for granted. We argue that common practices in academic global health (eg, authorship pr…
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Guidelines for interpreting the results of bibliometric analysis: A sensemaking approach Open
While bibliometric analysis is inherently quantitative and objective, it necessitates interpretation, thereby introducing an element of subjectivity. This article proposes a sensemaking approach that transitions researchers from mere descr…
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Defining sensemaking: Bringing clarity to a fragmented theoretical construct Open
In recent years, science education researchers have increasingly studied the ways in which students “make sense” of science. However, although researchers might all agree intuitively on what it looks like, the literature on sensemaking is …
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History and Organizational Change Open
This research commentary introduces historical consciousness to studying organizational change. Most theories of organizational change contain within them implicit assumptions about history. Made explicit, these assumptions tend to cluster…
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Sensemaking Reconsidered: Towards a broader understanding through phenomenology Open
We develop a typology of sensemaking in organizations that reconsiders existing sensemaking research by providing a more coherent and integrative conceptualization of what defines sensemaking and how it is connected with organizing. Drawin…
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Storytelling as Adaptive Collective Sensemaking Open
Storytelling represents a key element in the creation and propagation of culture. Three main accounts of the adaptive function of storytelling include (a) manipulating the behavior of the audience to enhance the fitness of the narrator, (b…
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Becoming Salient: The TMT Leader’s Role in Shaping the Interpretive Context of Paradoxical Tensions Open
How do paradoxical tensions become salient in organizations over time? Ambidexterity and paradox studies have, thus far, primarily focused on how tensions inside organizations are managed after they have been rendered salient for actors. U…
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Design principles for sensemaking support systems in environmental sustainability transformations Open
This paper reports on the results of a design science research (DSR) study that develops design principles for information systems (IS) that support organisational sensemaking in environmental sustainability transformations. We identify in…
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Sensemaking in the Time of COVID‐19 Open
When people encounter surprising or confusing events, they engage in sensemaking to answer the questions, 'what's the story?' and 'now what?' (Weick et al., 2005). Sensemaking is a socially constructed process in which individuals interact…
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Power in Sensemaking Processes Open
This article examines the effects of power on sensemaking processes, bridging two major, yet traditionally separate, literatures in organization studies. Dividing power into its systemic and episodic forms, we elaborate how power shapes no…
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What is the Metaverse and who seeks to define it? Mapping the site of social construction Open
The Metaverse has become a buzz-phrase among tech businesses. Facebook’s rebranding to Meta is symptomatic of this. Many firms and other actors are trying to shape visions of the Metaverse, leading to confusion about the term’s meaning. We…
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Inside the Buying Firm: Exploring Responses to Paradoxical Tensions in Sustainable Supply Chain Management Open
An instrumental perspective still dominates research on sustainable supply chain management ( SSCM ). As an alternative, this study presents a paradox perspective and argues that sustainability and other business aims are not always compat…
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Reframing Academic Leadership Open
Preface. About the Authors. Part I Leadership Epistemology: When You Understand, You Know What to Do. 1. Opportunities and Challenges in Academic Leadership. 2. Sensemaking and the Power of Reframing. 3. Knowing What You re Doing: Learning…
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Future Making and Visual Artefacts: An Ethnographic Study of a Design Project Open
Current research on strategizing and organizing has explored how practitioners make sense of an uncertain future, but provides limited explanations of how they actually make a realizable course of action for the future. A focus on making r…
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Making Sense of Complexity: Using SenseMaker as a Research Tool Open
There is growing interest in studying processes of human sensemaking, as this strongly influences human and organizational behavior as well as complex system dynamics due to the diverse lenses people use to interpret and act in the world. …
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Medical assistance in dying (MAiD): Canadian nurses’ experiences Open
Medical assistance in dying (MAiD) represents a historic change in Canadian society and the provision of end-of-life care. In this descriptive narrative inquiry, 17 nurses were interviewed during the first 6 months of assisted dying becomi…
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What Is a “Fair” Price? Ethics as Sensemaking Open
Whereas the deliberative democracy approach to ethics seeks to bridge universalist reason and contextual judgment to explain the emergence of intersubjective agreements, it remains unclear how these two are reconciled in practice. We argue…
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Sensemaking the ‘social’ in social entrepreneurship Open
In the collective imagination, the practices and outcomes of social entrepreneurship seem to hold hope for a better future. So far, these practices have been largely assumed as idealised types with the ‘social’ in social entrepreneurship u…
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Collective Sensemaking Around COVID-19: Experiences, Concerns, and Agendas for our Rapidly Changing Organizational Lives Open
Uncertainty is at the forefront of many crises, disasters, and emergencies, and the COVID-19 pandemic is no different in this regard. In this forum, we, as a group of organizational communication scholars currently living in North America,…
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Making connections: Harnessing the diversity of strategy‐as‐practice research Open
Strategy‐as‐practice (SAP) has become one of the most vibrant areas of contemporary strategy research in the past two decades. As the field has grown significantly, we have witnessed an emergence of distinct streams of research within the …
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Management challenges for future digitalization of healthcare services Open
eHealth is considered a solution to current challenges in healthcare. However, its use is not very well developed, and its potential has been little exploited. There are many reasons for the limited diffusion of eHealth. Knowledge, opportu…
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Sensemaking from the Body: An Enactive Ethnography of Rowing the Amazon Open
Drawing on real-time video, an audio journal, interviews and field notes from the first-ever attempt to scull the navigable Amazon, we explore the promise of carnal sociology to enrich our understanding of embodied organizational sensemaki…
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More and Less Effective Updating: The Role of Trajectory Management in Making Sense Again Open
This study examines how updating—the process of revising provisional sensemaking to incorporate new cues—occurs within teams during unexpected events. I compare how 19 teams of emergency department staff managed the same unexpected event (…
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Coping with the COVID‐19 crisis: <i>force majeure</i> and gender performativity Open
This article examines the coping strategies of individuals during the confinement in France using a sensemaking lens. We draw on two studies consisting of 85 qualitative surveys followed by a diary in which 20 individuals wrote about their…