Operations management is an area of management concerned with designing
and controlling the process of production and redesigning business operations
in the production of goods or services. It involves the responsibility of
ensuring that business operations are efficient in terms of using as few
resources as needed and effective in meeting customer requirements.
It is concerned with managing an entire production or service system which is
the process that converts inputs (in the forms of raw materials, labor,
consumers, and energy) into outputs (in the form of goods and/or services for
consumers). Operations produce products, manage quality and create services.